Terms and Conditions
This web site and the related web sites contained herein (collectively, the "Site") make available information on hotels, resorts and accommodation owned, and managed by Bespoke Hotel Puchong. By accessing and utilizing this Site, you agree to be bound by the following terms and conditions, so please carefully read this section before proceeding.
Bespoke Hotel Puchong reserves the right to change, modify, add or remove portions of these terms at any time and make changes to the products and programs described in the Site at any time and without notice or liability. Please check periodically for changes. Your continued use and/or access to this Site following changes to this policy and/or conditions will mean that you accept those changes.
Personal and Non-commercial Use Limitation
This Site is for your personal, noncommercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or service found on or obtained from the Site (collectively, " Bespoke Hotel Puchong Information"); provided that you may download, reproduce, and retransmit Bespoke Hotel Puchong Information solely for non‐commercial purposes within your organization. With the exception of the foregoing limited authorization, no license or right in any copyright of Bespoke Hotel Puchong or any other party is granted or conferred to you.
The site is provided on an "as is" basis without warranties of any kind, either express or implied, including but not limited to warranties of title or implied warranties of merchantability, fitness for a particular purpose, or non‐infringement, other than those warranties which are imposed by and incapable of exclusion, restriction or modification under the laws applicable to this agreement. Your use of this site is at your own risk. In no event shall Bespoke Hotel Puchong, its agents, representatives or licensors be liable for any loss or injury or any damages, either direct, indirect, punitive, special, incidental, consequential or otherwise, resulting from, or in any way connected to, the use of this site or any Bespoke Hotel Puchong information, in each case regardless of whether such damages are based on contract, tort, strict liability, or those other theories of liability. Some jurisdictions do not allow the exclusion of implied warranties or consequential or incidental damages, so portions of the above‐referenced exclusions may not directly apply to you. You hereby waive any and all claims against Bespoke Hotel Puchong, its agents, representatives and licensors arising out of your use of the site or any other Bespoke Hotel Puchong information.
Copyright and Proprietary Rights Information
The Site may contain technical inaccuracies or typographical errors or omissions. Bespoke Hotel Puchong reserves the right to make changes, corrections and/or improvements to the Site, and to the products and programs described in such information, at any time without notice. This Site contains and references trademarks, patents, trade secrets, technologies, products, processes or other proprietary rights of Bespoke Hotel Puchong and/or other parties. No license or right to or in any such trademarks, patents, trade secrets, technologies, products, processes and other proprietary rights of Bespoke Hotel Puchong and/or other parties is granted to or conferred upon you. Reproduction or storage of materials obtained from this site is subject to The Malaysian Law.
All Bespoke Hotel Puchong logos and product and service names are trademarks of Bespoke Hotel Puchong. Any reproduction or use of any of the contents of this site without the express written consent of Bespoke Hotel Puchong is prohibited.
Linked Web Sites
Bespoke Hotel Puchong does not review or monitor any web sites linked to the Site and is not responsible for the content of any such linked web sites. Your linking to such web sites is at your sole risk. We cannot be held responsible for the information, products, or services obtain on such other sites and will not be liable for any damages arising from your access to such sites. Any links to other sites are provided merely for the convenience of the users to this Site and the inclusion of these links does not imply an endorsement of the linked sites or the content therein. In addition, you agree not to link your web sites or any other third party web site to the Site without the express prior written consent of Bespoke Hotel Puchong. Bespoke Hotel Puchong reserves the right, at any time, for any reason not prohibited by law, to deny permission to anyone to link a web site to the Site.
Any disputes arising out of or related to the Site shall be governed by and construed and enforced in accordance with, the laws of Malaysia applicable to contracts entered into and to be performed entirely within Malaysia.
No Unlawful or Prohibited Use
As a condition of your use of the Site, you warrant to Bespoke Hotel Puchong that you will not use the Site for a purpose that is unlawful or prohibited by these terms, conditions, and notices.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and Bespoke Hotel Puchong as a result of this agreement or use of the Site. Any rights not expressly granted to you herein are expressly reserved by Bespoke Hotel Puchong.
Room Reservation Policy
Cancellation PolicyAny cancellation received within 3 days prior to arrival date will incur the first night charge. Failure to arrive at your hotel or property will be treated as a No-Show and no refund will be given (Property policy).
- Children below 13 years old may stay for free if using existing bedding.
- Extra beds are available upon request and are subject to availability. Additional charge from RM80.00 may apply where applicable.
- Complimentary baby cots are available upon request (for infants below 2 years old only).
Credit Card Refund
All refunds required in the event of cancellations, amendments or early check-out will be credited to your card within 10 business days, where applicable.